FAQ

We are here to answer all your enquiries, if you have a question that is not listed below, please do not hesitate to reach out to us. You can do so by clicking here.

Shipping & Returns

All information about our shipping and returns can be found here.

How to assemble your Pikler and is everything included?

Your Pikler Climbing Triangle will included all wood, hardware and accessories. We will supply an allen key for usage. An electric drill is required to assemble your Pikler Climbing Triangle. The instructions are included with every delivery. It is delivered fully boxed and is ready for home-assembly.

For pick-ups, we offer a fully-assembled Pikler service, at no extra charge.

Where is my Pikler Climing Triangle and Ramp made?

All our products are designed and handmade in Melbourne, Victoria. We make our products to order to reduce our carbon footprint as we do not mass manufacture.

Where do we source our materials?

We purchase all our materials from other local Australian businesses and we support the Australian economy.We purchase all our materials from other local Australian businesses and we support the Australian economy.

How do I maintain my products?

Your Crafted By Dad wooden products are varnished with an Australian Made vegan food safe oil, to protect the wood you can paint, wax or varnish as often as you find necessary. If a raw wood look is preferred please let us know upon checkout to not oil coat your products, to protect raw wood a light sand with fine sandpaper will keep the product looking fresh.

How long does it take to handcraft a Crafted By Dad product??

Each order is custom made, therefore we required 5 to 7 business days to handcraft your products.

Where can I find your Safety Guide?

Our Maintenance and Safety Guide can be found here.

Please contact us if you require any certificates for the non-toxic paints/stains used on our products.